Healow


What's New
Bug fix...
Size:
21.5 MB
Category:
Medical
OS:
iOS
Developer:
eClinicalWorks
Price:
Free
Compatible:
iPhone iPad
Requirements:
Compatible with iPhone
Version:
1.0

Description - Healow

eClinicalWorks , the publisher behind many iOS app (eClinicalWorks NUC 2012 ,eClinicalTouch ,eClinicalMobile ,Healow ,eClinicalTouch 2 ,eClinicalWorks Kiosk), brings Healow with a number of new features along with the usual bug fixes. Healow app has been update to version 1.0 with several major changes and improvements. App release that improves performance, provides several new options.
HIGHLIGHTS
  • Now I can track my own blood pressure..

.
Overall Satisfactionc32
Loved App.
Love ability to send/receive secure messages.
Security & Privacyc23
Updates & Supportc48

San Antonio. found in 1 reviews
have my wife medical info on my page. found in 4 reviews
Very functional little app. found in 1 reviews
I use it to track my blood sugar as well. found in 1 reviews
stay motivated to make healthy choices. found in 1 reviews
App works seamless and it is extremely user friendly. found in 6 reviews
activity trackers to reach your fitness goals. found in 1 reviews
Hospital has to approve online viewing of patient care records. found in 1 reviews
Cool look and easy to use. found in 1 reviews
Very covenient. found in 1 reviews
set your goals and track them easily using trackers. found in 1 reviews
The meds cabinet is great for med reminders. found in 3 reviews
It's the dr office not utilizing the service completely. found in 2 reviews
morning noon or late at night. found in 1 reviews
It helps me to keep my appointments and take my meds. found in 1 reviews
current medications. found in 2 reviews
Love having my appts available for me to view quickly. found in 1 reviews
This app is a great extension of the functionality of the web portal. found in 1 reviews
but it now crashes & closes whenever I hit the "Trackers" button. found in 1 reviews
the notes don't seem to support Unicode. found in 1 reviews
This makes it almost impossible to use this app as your default calendar. found in 1 reviews
I had the same problem as others had with app crashing. found in 3 reviews
Problems with sync & fixed asap pls. found in 1 reviews
There's no place to put user info. found in 1 reviews
Needs work-stick with web portal. found in 7 reviews
crashes when adding data. found in 1 reviews
Logged in with same credentials as the web site. found in 2 reviews
======== original feedback==========
but since there is no contact form. found in 1 reviews
Sending message crashed & no "Sent" folder. found in 1 reviews
App works bur missing data. found in 1 reviews
And refill request are buried under the medication's + button. found in 2 reviews
I haven't been able to open at all. found in 7 reviews
Prescription reminder feature needs a "every other" day reminder. found in 1 reviews
Per tech support request via that device. found in 1 reviews
UPDATE: SOLVED -- No Tech Support or Bug Report Options. found in 5 reviews
But needs tweeking. found in 1 reviews
It says I have the wrong log in info. found in 3 reviews
Deleted app and created account using web browser. found in 1 reviews
Cannot log in and there is no tech support. found in 5 reviews
I haven't been able to open this app in a month. found in 7 reviews
it now asks me for a pin to log in again. found in 6 reviews
Entering pin causes app to crash. found in 3 reviews
I have unable to upload my daily test results. found in 3 reviews
Also can't get past the login. found in 3 reviews
so it redirects me to the website to "retrieve it there". found in 6 reviews
" Forgot pin " doesn't help either. found in 3 reviews
It doesn't allow me to sign in to get on. found in 4 reviews
Unable to login and no contact info on the support screen. found in 18 reviews
Also can't get past pin. found in 5 reviews
I'm having the same problem as others using this app. found in 3 reviews
but then when I enter my 4 digit pin the app crashes. found in 10 reviews
Doctor notes from lab results are deleted after this update. found in 16 reviews

The Healow is now available as a free download on Apple Store for both iPhone and iPad owners.The application is designed for use in English language. It weighs in at only 21.5 MB to download. The new Healow app version 1.0 has been updated on 2014-11-28. For ensuring consistency with the device you should take into account the following app compatibility information: Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad. Requires iOS 5.1 or later.
Bottom Line: For more information about Healow check developer eClinicalWorks`s website : http://www.healow.com


Healow lets patients communicate with their doctor s office and access up to date health records on the app. Your provider can communicate with you directly and you will be able to access your appointment ...
Using on an iPhone My PCP wants me to use it The communication between the PCP and myself has decreased My other physicians within the GBMC network are not using this I have tried to give them time to fix it but it has actually gotten worse It appears the developers dont communicate with each other Also it doesnt appear to be compatible or available for the iPad     This fall grossly short of promises
One of the worse patient portals I have ever dealt with     Awful app
I love using this app                 I love it
Useless if you cant log in Reset everything and contacted support I will have to wait 48 hrs for someone to respond     Cant log in
7th attempt still cant login     Healow
Ive tried contacting support Theyre incompetent andor dont speak English Tried resetting my password multiple times Tried the website A huge waste of time     Wont let me log in
I can read but not reply to messages It was difficult to get to a page where I could log in with my account information     This app does not work well
I have been sent a username and password from my doctors office three times and have never been able to login Dont waste your time     Waste of time
This app is utterly useless It doesnt even rate a star just a bunch of bs     Heallow
Great when it works However constantly crashes It was really good until the update now it crashes more often then it works        Great when it works
This will NOT be how I interact with my doctor if I cannot get it to work even one time Since when is there a customer service function in healthcare that will respond within 48 hours Checked user ID and reset password still not working     Cant log in even after password reset
same as many other apps like this           its ok
Not the easiest interface of an app to toggle through There are no notifications for anything on it Its purpose is great it just needs som polishing to be better           Great Idea but needs major haul
The app looks great but nothing works     Frustrating
Search function is a joke Touching a providers name or office name does nothing Then randomly it chooses the correct office However I cant even log in My info is being entered correctly but the app cannot process my info What a bunch of garbage     Useless
Also missing blood type and other info pediatrician has on file        Needs vaccination info
I like being able to contact my doctor and I love the access to messaging etc The messages function is woefully lacking If my doctor leaves me a message more than 3 short lines long I have to log into the website on a computer to read the full thing and that effectively negates the purpose of the app        Like the access execution needs work
What a goddamn train wreck of an app Its impossible to find where anything is its all tap around and hope you get lucky Its impressive in an awful way that someone made an app thats even worse than calling your doctor on the phone This app is terrible terrible terrible Its UX is like a pile of toxic sludge     catastrophically bad
Adding Apple Watch support would make this app somewhat useful           Needs Apple Watch support
Does not work please fix it     Doesnt work
If you cant find your provider in order to sign up just click on Help They do respond They gave me a code for my doctor and it worked Thanks Its so easy to find and read test results give the doctor a few days to review and release the results Wish list 1 Provide explanation of test eg what is the BUN test                 I love it patience needed for first signing up then great
I cant read my messages I cant see my appointments I cant see my data This app doesnt work properly     Doesnt work at all
I get email info from my Dr and this app will not let me in No choice to register even if deleted and started over Ridiculous amount of time trying to get this to work     Garbage
Cannot log in and there is no tech support Simply does not work More frustration than anything and doctors office cannot help they are just as upset with this software Dont bother a waste of time     No thanks
Pathetic cant even login on the app yet can on the computer    
This app will have you chasing your tail from the start it is poorly designed and horrible to navigate In fact it is SO bad Ive decided to give up on trying to find and review my lab results the ones that tell me if I have cancer or not The added stress from this app is just what I wanted to deal with this morning I hate it so much Im going to have to find a doctor who doesnt use this system to convey lifechanging informationWhat a JOKE     Worst App EVER
After resetting everything a number of times I cant even login This app is terrible     Cant even login
This app was great to keep in touch with your medical records if your Doc had the backend process but sine the April 2015 release thru today at least the app is buggy Crashes wont let you sign in erratic behavior Hope this gets fixed soon     April 2015 version buggy
Many users are not even able to log in Customer service is not helpful in resolving issue Scary to have such simple glitches with no resolution given this app houses of medical info     Doesnt not work
I have tried everything I have tried removing the app and shutting down phone then reinstalling the app and again shutting down the phone then trying to log on I get to typing in a security code then it goes into thinking mode and then closes I have tried 5 times I have tried on multiple iPhones the results are always the same CRASH     Crash crash crash Thats it That is all it does
Before you download the app get the right code for your doctor office Without it you cant do anything Thats on purpose to protect you and your records Once you finish the initial login its very easy to use Good job              Great start give it a chance
Cannot log in I could before the update     Pathetic co Says they have fixed NOT
Ive been having a lot of problems with this app since the day I downloaded it Im using an iPhone and was excited to have access to my records on my phone but this app is not giving me the information I need I can see my name and when results are posted but I cant actually get to the lab results to read them This app is very frustrating to me I wind up just having to call my doctors office anyway Seems like all of the main purposes for this app for doctors office actually do not work even worse the contact us does not function to ask for help or advice or support     This app is Not helpful to patients
I love the app but I have 2 kids and its only bringing up my oldest sons profile Where is my other kids info There isnt an option to add him or anything           I have more then one kid
Used to love this app but lately when I try to get into the full message portion it tells me my login is incorrect despite already being logged in Then it kicked me out and said my account was deactivated by my doctor which I know isnt true So I try resetting my password through email 30 seconds later I click on the link and it says the link has expired Serious bugs need to be fixed     Awful
Recently updated app and now it doesnt work Please fix I use this almost every week     Bad update
Cant log in tried many time same thing happen after reset     Cant log in
If youre reading this review trust me Uninstall it and just visit the web site portal that your doctor provided you Im about to do just that after I finish typing this Then revisit this app a few months later     Very poor buggy app
Retrieved username and password and cannot sign in     Cant sign in
I have been using the healow app for some time now but I recently linked my mothers Ecw patient portal to my account My mother is older and I did this to keep an eye on her healthcare and to communicate with her provider I absolutely love that I can upload her Rxs here I took pictures of each medication added the dosage and frequency and even set up cell phone reminders for when she needs to take her medication This has kept her medications straight for over a month now and has greatly reduced confusion Thank you ECW and keep making cool features for this app              Rx List
This app has been very helpful and informative for us so far its nice to be able to have access to my familys records appointments etc I would really like to be able to view my statements and billing in the app like I can on the website as part of an update              Pretty Good
If all you need is to read secure messages from your doctor then sure the app will be useful for you But for the remaining 90 of the advertised features its a joke Activity tracking is completely nonfunctional I have several Withings devices plus an Apple Watch and a Misfit The app doesnt use HealthKit so it doesnt track the vast amount of activity information available from the iPhone M7 or the Apple Watch And although I linked it to my Withings account this app has yet to register any activity from those Withings devices It would seem that most of the app is webbased not native iOS Its very slow to navigate and looks clunky In all its not a good user experience and its issues are too annoying for me     What a disaster
I originally had this app on my old phone and when I switched to my new phone I was unable to bring up information the program seems to be running in circles and isnt useful at all Highly disappointed     Patient
I like how I can interact sign my clinic and provider using the app Its a nice alternative to the portal for quicklight health needs Some improvements needed to make it a full replacement including real time appt scheduling and easier provider messaging Excited for new versions to improve on these areas              Good overall with a couple of areas of improvement
I think this app is very useful I like that Im able to see all my information straight from my phone It provides an easy way to keep track of my medical records and medications I also love the appointment reminders nice job                 Great app
After my physical all my results was there If I was single I would request sex partners to show me their results before having sex At least its giving me an idea of their health lifestyle                 It works for me
I use an iPad with a keyboard case which requires the iPad to be in landscape view The app only works in portrait mode That snd having to look up my doctor each time is annoying Otherwise the app works fine           It works but only in Portrait view
List of supported devices is still limited and some sort of support for apple health kit would be nice        Could be improved
Had this app on my iPhone for maybe 5 minutes A waste of time     Because there isnt a half star
Terrible app cant sign in bad resetting instructions and customer service is terrible     Terrible app


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